Shipping information

Thank you for visiting Pallustra.com. We are committed to delivering your pet bed and pet sofa to you safely and efficiently. Here are the details about shipping:

1. Shipping Scope
   We offer domestic and international shipping services within the United States.
2. Shipping Companies
   We partner with several reputable shipping companies to ensure your order arrives on time. Major shipping companies include:

UPS (United Parcel Service)

FedEx

USPS (United States Postal Service)

3. Shipping Time
   Domestic Shipping: Most orders will be processed and shipped within 1-3 business days, with an estimated shipping time of 3-7 business days, depending on your location and the shipping method you choose.

International Shipping: Processing time is 1-3 business days, with an estimated shipping time of 7-21 business days, depending on the destination and customs processing time.

4. Shipping Costs
   Shipping costs will be calculated based on order weight, destination, and the chosen shipping method. You can view a shipping estimate at checkout.
5. Order Tracking

Once your order ships, we will send a confirmation email with tracking information. You can check your package status in real time on the shipping company’s website.

6. Quotations and Duties (International Orders)

Please note that international orders may incur additional customs duties or taxes, which are borne by the recipient. We recommend that you consult the relevant regulations in your country before placing an order.

Thank you for your support of Pallustra.com. We look forward to providing the best service for you and your pet!